UNIT 1 BUSINESS LETTERS
1 Writing of the Letters
UNIT 2 ESTABLJSHMENT & DEVELOPMENT OF BUSINESS RELATIONS
2 Making Self-introduction
3 Starting Business Relations with an Exporter
4 Request for the Establishment of Business Relations
5 A Reply to the Request for the Establishment of Business Relations
UNIT 3 ENOUJRJES AND OFFERS
6 Making an Enquiry
7 Making an Offer
8 Sending Proforma Invoice
9 Making a Voluntary Offer
UNIT 4 COUNTER-OFFERS
10 Request for Lower Price
11 Declining Price Reduction
12 Concession on Price
13 Increase in Price
UNIT 5 BUSINESS CONTRACTS AND ORDERS
14 Placing an Order
15 Sending a Sales Confirmation
16 Booking a Repeat Order
17 Failing to Supply
UNIT 6 PAYMENT
18 Request for Payment by D/P
19 Proposing to Pay by D/A
20 Modifying Terms of Payment
UNIT 7 SHJPMENT
21 Advising Shipment
22 Urging Shipment
23 Proposing Part Shipment and Transshipment
24 Inquiring about Shipping Containers
UNIT 8 JNSURANCE
25 Asking the Seller to Cover Insurance
26 Covering Insurance for the Buyer
27 Request for Excessive Insurance
UNIT 9 ESTABLJSHMENT OF AND AMENDMENT TO LIC
28 Urging Establishment of IJC
29 Application for Establishment of IJC
30 Asking for extension of IJC
31 Amendment to L/C
UNIT 10 CLAJMS AND SETTLEMENT
32 Complaining of Wrong Dispatch
33 Apologizing for the Complaint
34 Replying to Ill-founded Complaint
35 Rejecting the Claim
UNIT 11 ELECTRONJC BUSINESS COMMUNJCATJONS
36 A Deal in Men's Shirts (Part One)
37 A Deal in Men's Shirts (Part Two)
UNIT 12 AGENCY
38 Asking for Sole Agency
39 Declining the Request for Agency
40 Signing Sole Agency Agreement
詞匯表
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