Part 1 Managing Effectively 1 Levels of Management Decision Making:Interaction among Management Layers 2 Functions of Managers Planning Cross Functional Teamwork:Interaction of Functions to Achieve the Strategic Plan Organizing Leading Global Business:Conflicts with the Goal of a Multinational Corporation Controlling Global Business:Leadership Styles for Global Business Integration of Management Functions Use of Technology and Software to Improve Management Functions Software to Improve Management Functions Decision Making:Using Managerial Functions to Make Decisions 3 Managerial Skills Conceptual Skills Interpersonal Skills Technical Skills Deccision-Making Skills Summary of Management Skills Decision Making:Determining the Required Management Skills 4 How Managers Manage Time Set Proper Priorities Schedule Long Time Intervals for Large Tasks Minimize Interruptions Small Business Survey:How Managers Run Meetings Efficiently Set Short-Term Goals Delegate Some Tasks to Employees Decision Making:How to Manage Time to Complete a Project College Health Club:Planning at CHC Summary Key Terms Review & Critical Thinking Questions Discussion Questions College Health club:Managing at CHC Investing in a Business Case:Applying Management Skills Video Case:Managing at Caribou Coffee Internet Applications Dell's Secret to Success In-Text Study Guide Part 2 Organizational Structure 5 Purpose and Types of Organizational Structure 6 Accountability in an Organizational Structure 7 Distributing Authority among the Job Positions 8 Structures That Allow More Employee Input 9 Methods of Departmentalizing Tasks Part 3 Improving Productivity and QUALITY 10 Resources Used for the Production Process 11 Selecting a Site 12 Selecting the Design and Layout 13 Production Control 14 Methods to Improve Production Efficiency Summary Key Terms Review & Critical Thinking Questions Discussion Questions It's Your Decision:ProductionDecisions at CHC Investing in a Business Case:Selecting the Best Plant Site Video Case:Quality Control at Canondale Internet Applications Dell's Secret to Success In-Text Study Guide Answers to In-Text Study Guide Glossary
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