國際商務函電

Chapter 1 I ntroduct i on
　1.1 IIltroduction
　1.2　Seven Principal Parts and Seven Optional Parts
　1.3　Two Styles of Layout
　1.4　Envelope
Chapter 2　EstabI i shment of Business Relations
　2.1 Introduction
　2.2　Teaching Contenm
Chapter 3 Cred i t Status
　3.1 Introduction
　3.2　Teaching Conmnts
Chapter 4 Enqu i r i es/0ffers/Counter—offer/Acceptance
　4.1 Introduction
　4.2　Enquiry Letters
　4.3 0ffer Letters
　4.4　Counter-offer and Acceptance Letters
Chapter 5　0rder
　5.1 Introduction
　5.2　AnOrder
　5.3　Acknowledgement of an Initial Order
　5.4　Rejecting Ordered Price
　5.5　Placing a Duplicate Order
　5.6　Declining an Order
Chapter 6 Contract
　6.1 Introduction
　6.2　Confh'ming a Purchase
　6.3　Confirming an Order
　6.4　Conclusion of Business
　6.5　Sending a Sales Contract
Chapter 7　Shipment
　7.1 Introductlon
　7.2　Packing Requirements
　7.3　S1lipping Marks
　7.4　TranssMpment and Partial Sllipmem
　7.5　Urging Sllipmem
　7.6　Requesting Postponement of Shipment
　7.7　Stlipping Instruction
　7.8　Sllipping Advice
　7.9　Specimen’Letter for Optional study
Chapter 8　Payment
　8.1 Introduction
　8.2　Asking for Payment by TIT
　8.3　Accepting D/P Payment
Chapter 9 I nsurance
　9.1　Introduction
　9.2　Asking for Excessive Insurance
　9.3　0pen Policy
　9.4　Informing the Customer of the Insurance Rate
　9.5 Franchise
　9.6　Sending Insurance Policy
　9.7　Specimen Letter for Optional Study
　9.8　Material for Optional Study
Chapter 10　CompIaint and CIaim
　10.1 Introduction
　10.2 Claim Letters
Chapter 11　FIexibIe Trade
　11.1 Introduction
　11.1　Agency
　11.3　Processing and Assembly Trade
　11.4　Compensation Trade
　11.5　Joint Venture
　11.6　Techhology Transfer.
　11.7　Invitation for Bid and Bid