Unit 1 how does one become a secretary? section 1 being interviewed section 2 preparing an interview section 3 writing a letter of application and resume section 4 getting some knowledge of a secretary Unit 2 how does a secretary work at the office? section 1 meeting the office staff section 2 getting along well with one' s boss and colleagues section 3 getting some knowledge of english letters （1） section 4 getting some knowledge of business etiquette （1） Unit 3 how does a secretary manage his/her office efficiently? section 1 bringing order to the office section 2 keeping your office green section 3 organizing your office section 4 managing records effectively Unit 4 how does a secretary receive visitors? section 1 dealing with visitors section 2 being courteous and efficient section 3 get some knowledge of english letters （2） section 4 get some knowledge of business etiquette （2） Unit 5 how does a secretary handle phone calls? section 1 making and answering phone calls section 2 telephoning effectively section 3 writing a letter of introduction section 4 being diplomatic （1） Unit 6 how does a secretary file effectively? section 1 doing filing section 2 filing effectively section 3 writing a letter of congratulations section 4 being diplomatic （2） Unit 7 how does a secretary deal with meetings? section
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