Chapter One Social Communication社交辭令 I Introduction介紹認識 II Making an Appointment預約 III Paying a Visit拜訪 IV Invitation邀請 V Congratulations祝賀 VI Thanks致謝 VII Encouragement鼓勵 VIII Leave-taking道別Chapter Two Expressing Feelings情感表達 I Delight高興 II Sadness and Anger悲傷和憤怒 III Apology and Forgiveness道歉與原諒 IV Complaint抱怨 V Hobbies愛好 VI Approving贊成 VII Disappointment失望 VIII Sympathy and Consolation同情與安慰Chapter Three Communicative Situations日常情景 I Banking Business銀行存取 II Doing Laundry送洗衣物 III Paying the Bill付賬買單 IV Seeing the Doctor看病求醫(yī) V At a Restaurant餐廳就餐 VI Asking and Telling Ways問路指路 VII Accommodation賓館住宿 VIII At a Birthday Party生日晚會Chapter Four Topics of Conversation社交話題 I Talking about Festivals談論節(jié)日 II Talking about the Weather談論天氣 III Talking about Jobs談論工作 IV Talking about Food and Cooking談論烹飪 V Talking about the Environment談論環(huán)境 VI Talking about Cars談論汽車 VII Talking about Marriage談論婚姻 VIII Talking about Sports談論運動Chapter Five Business Negotiating商務交際 I Receiving Visitors接待來賓 II Calling on a Customer拜訪客戶 III Showing Someone Around參觀 IV Dining Together with Clients與客戶進餐 V Negotiating and Coordinating with Clients與客戶談判 VI Contact Numbers電話交往 VII The Exchange of Gifts禮尚往來 VIII Seeing a Customer off送別客戶