unit 1 establishing business relations unit 2 enquiry unit 3 offer unit 4 specifications unit 5 price unit 6 payment unit 7 delivery and shipment unit 8 mode of trade unit 9 packing and marks unit 10 insurance unit 11 signing a contract unit 12 agency unit 13 marketing and promotion unit 14 complaints and settlement unit 15 claims and settlement 附錄ⅰ 常用商貿(mào)縮略語表達(dá) 附錄ⅱ 國內(nèi)常見商務(wù)會展名稱匯總 附錄ⅲ 國內(nèi)常見進(jìn)出口公司名稱匯總 參考文獻(xiàn)