上冊 序 貝立茲的奧秘 印刷教材體例 學(xué)習(xí)指引 List of Characters（人物表） DIALOGUE 1 Getting Assigned to a Client DIALOGUE 2 Talking to a Receptionist DIALOGUE 3 Meeting a Client DIALOGUE 4 Attending a Business Lunch DIALOGUE 5 Making a Credit Card Call DIALOGUE 6 Meking an Appointment CULTURAL HINTS “Drinking” DIALOGUE 7 Meeting a Subordinate DIALOGUE 8 Giving Criticism DIALOGUE 9 Giving Advice DIALOGUE 10 Firing an Employee 中冊 下冊
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