商務英語函電教程（第2版）

Unit One Basic Knowledge of Business Letter Writing
General View
Specimen letters
Guidelines for Writing
Vocabulary
Useful Expressions
Exercises
Unit Two Establishing Business Relations
General View
Guidelines for Writing
Specimen Letterst
Useful Expressions
Exercises
Unit Three Enquiries and Replies
General View
Guidelines for Writing
Specimen Letters
Useful Expressions
Exercises
Unit Four Offers and Counteroffers
General View
Guidelines for Writing
Specimen Letters
Useful Expressions
Exercisest
Unit Five Sales Promotion
General View
Guidelines for Writing
Specimen Letterst
Useful Expressions
Exercises
Unit Six Orders and Acknowledgements
General View
Guidelines for Writing
Specimen Letters
Useful Expressions
Exereises
Unit Seven Sales Confirmations
General View
Guidelines for Writing
Specimens
Useful Expressions
Exercises
Unit Eight Terms of Payment
General View
Specimens
Guidelines for Writing
Useful Expressionst
Exercises
Unit Nine Packing
General View
Guidelines for Writing
Specimen Letters
Useful Expressions
Exercises
Unit Ten Transportation
General View
Guidelines for Writing
Specimen Letters
Useful Expressions
Exereises
Unit Eleven Insurance
General View
Guidelines for Writingt
Specimen Letters
Useful Expressions
Exercises
Unit Twelve Complaints，Claims and Adjustments
General View
Guidelines for Writing
Specimen Letterst
Useful Expressions
Exercises
Unit Thirteen Agency
General View
Guidelines for Writing
Specimens
Useful Expressions
Exercises
Unit Fourteen Bidding
General View
Guidelines for Writing
Specimens
Useful Expressions
Exercises
Selective Reading
Unit Fifteen Electronic Correspondence
General View
Guidelines for Writing
Specimens
Useful Expressions
Exercises
Key to the Exercises
Reference Books