Unit 1 Secretary Etiquette秘書禮儀 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 2 Business Emails茜務(wù)郵件寫作 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 3 Human Resource Management人力資源管理 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.PracticaI Writing 6.Communicating Across Cultures Unit 4 Reception接待 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 5 Telephone Communication電話溝通 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 6 Presentation Development演講陳述 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6 CnmmIJnicatina Across CLJibJres Unit 7 Meeting Organization會議組織 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicatina Across Cultures Unit 8 File Management檔案管理 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 9 General Financial Knowledge普通財(cái)務(wù)知識 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 10 Sales and Marketing市場營銷 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Vocabulary Index