前言
使用說明
Chapter 1 Office Work 商務辦公
Unit 1 Recruiting 員工招聘 /
Unit 2 Dealing with Emails 郵件處理 /
Unit 3 Transferrting Information 傳送資料 /
Unit 4 Filing 檔案事務 /
Unit 5 Releasing Notices 發(fā)布通知 /
Unit 6 Taking Memos 備忘錄 /
Unit 7 Arranging Travels 安排差旅 /
Unit 8 Procuring Equipment 設備采購 /
Chapter 2 Receptions 客戶接待
Unit 1 Making an Appointment 客戶預約 /
Unit 2 Changing an Appointment 預約改動 /
Unit 3 Meeting at the Airport 機場迎接 /
Unit 4 Introducing Myself 自我介紹 /
Unit 5 Entertaining Clients 招待客戶 /
Unit 6 Arriving at the Company 參觀訪問 /
Unit 7 Inviting to Dinner 宴會邀請 /
Unit 8 Expressing Thanks 表達感謝 /
Chapter 3 Business Services 商業(yè)服務
Unit 1 Banking Services 銀行服務 /
Unit 2 Post Office Services 郵局服務 /
Unit 3 Airport Service 機場服務 /
Unit 4 In a Restaurant 在餐館 /
Unit 5 At the Hotel 在賓館 /
Unit 6 Sightseeing 觀光旅游 /
Unit 7 Changing Plans 改變計劃 /
Unit 8 Business Reception 商務接待 /
Chapter 4 Business Meetings 商務會議
Unit 1 Making Arrangements 布置會議 /
Unit 2 Other Preparations 其他準備 /
Unit 3 Agenda 議事日程 /
Unit 4 Getting a Meeting Started 會議開始 /
Unit 5 Taking Minutes 會議紀要 /
Unit 6 Taking the Floor 發(fā)言 /
Unit 7 Discussions 會議討論 /
Unit 8 Summary and Adjournment 總結閉會 /
Chapter 5 Business Calls 商務電話
Unit 1 Leaving a Message 電話留言 /
Unit 2 Calling Back 回電話 /
Unit 3 Having the Wrong Number 打錯電話 /
Unit 4 Calling an Operator 接線員接聽電話 /
Unit 5 Proposing an Appointment over Phone 電話要求約見 /
Unit 6 Rescheduling over Phone 電話更改約定 /
Unit 7 Reserving a Room 預訂旅館 /
Unit 8 Booking a Ticket 預訂機票 /
Chapter 6 Business Negotiations 商務洽談
Unit 1 Inquiry 詢價 /
Unit 2 Offer 報價 /
Unit 3 Price Negofiations 磋商價格 /
Unit 4 Discounts 折扣 /
Unit 5 Order 訂購 /
Unit 6 Contracts 合同 /
Unit 7 Shipment Delay 裝運推遲 /
Unit 8 Claims 索賠 /
Chapter 7 Deriving Sectors of Business 商業(yè)的衍生環(huán)節(jié)
Unit 1 Commissions 傭金 /
Unit 2 Trademark Registration 商標注冊 /
Unit 3 Sample Exhibition 樣品展示 /
Unit 4 Sole Agent 獨家代理 /
Unit 5 Letter of Credit 信用證 /
Unit 6 Banking Facilities 銀行業(yè)務 /
Unit 7 Public Relations 公共關系 /
Unit 8 Business Promotion 商務促銷 /
Chapter 8 Marketing 市場營銷
Unit 1 Market Surveys 市場調研 /
Unit 2 Market Developments 市場開發(fā) /
Unit 3 Exhibitions 交易會 /
Unit 4 Quality and Quantity 質量與數(shù)量 /
Unit 5 Advertising and Promotion 廣告與促銷 /
Unit 6 New Products Introduction 介紹新產品 /
Unit 7 After?sales Services 售后服務 /
Unit 8 Sales Agents 銷售代理商 /
Chapter 9 Business Interaction 商務交往
Unit 1 Visiting Colleagues 拜訪同事 /
Unit 2 Introducing Newcomers 介紹新人 /
Unit 3 Helping Each Other 同事互助 /
Unit 4 Consolation 安慰 /
Unit 5 Sympathy 同情 /
Unit 6 Klatch 聚會 /
Unit 7 Appointment 約會 /
Unit 8 Departure 告別 /