變革的HR：從外到內(nèi)的人力資源新模式

目　錄
致謝
序言
第一篇：人力資源戰(zhàn)略重構(gòu)指南..............................................................1
第1章　人力資源戰(zhàn)略重構(gòu)簡(jiǎn)介........................................................................2
　人力資源變革的來(lái)源........................................................................................2
　本書(shū)面向的讀者................................................................................................3
　從外到內(nèi)：本書(shū)的獨(dú)特視角............................................................................3
　開(kāi)展人力資源戰(zhàn)略重構(gòu)的常見(jiàn)陷阱................................................................5
　人力資源戰(zhàn)略重構(gòu)的定義................................................................................7
　人力資源戰(zhàn)略重構(gòu)的步驟................................................................................7
　人力資源戰(zhàn)略重構(gòu)的秘訣................................................................................9
第2章　實(shí)施人力資源戰(zhàn)略重構(gòu)的原因..........................................................11
　理解普通的商業(yè)環(huán)境和特定的利益群體期望..............................................14
　應(yīng)對(duì)利益相關(guān)者的方式..................................................................................20
　結(jié)論..................................................................................................................25
第3章　人力資源戰(zhàn)略重構(gòu)的成果..................................................................26
　利益相關(guān)者的衡量維度..................................................................................26
　組織能力的衡量標(biāo)準(zhǔn)......................................................................................28
　結(jié)論..................................................................................................................38
第4章　重構(gòu)人力資源部門(mén)..............................................................................40
　人力資源戰(zhàn)略的變革......................................................................................40
　人力資源部門(mén)戰(zhàn)略重構(gòu)..................................................................................43
　結(jié)論..................................................................................................................58
第5章　人力資源戰(zhàn)略重構(gòu)的方法..................................................................60
　人力資源管理工作：人力資源實(shí)踐的四個(gè)領(lǐng)域..........................................61
　過(guò)程：提升人力資源實(shí)踐的途徑..................................................................74
　推動(dòng)變革：人力資源實(shí)踐的戰(zhàn)略重構(gòu)..........................................................76
第6章　與時(shí)俱進(jìn)的人力資源管理工作者......................................................78
　第一步： 理論和標(biāo)準(zhǔn).......................................................................................78
　第二步：評(píng)估..................................................................................................86
　第三步： 投資...................................................................................................89
　第四步： 衡量和跟進(jìn).......................................................................................94
　結(jié)論..................................................................................................................95
第7章　人力資源戰(zhàn)略重構(gòu)的責(zé)任歸屬..........................................................97
　人力資源經(jīng)理和從業(yè)者..................................................................................97
　部門(mén)經(jīng)理........................................................................................................100
　企業(yè)外部的客戶(hù)和投資者............................................................................105
　咨詢(xún)師和顧問(wèn)................................................................................................110
　在人力資源戰(zhàn)略重構(gòu)團(tuán)隊(duì)中綜合不同的觀點(diǎn)............................................112
第8章　啟動(dòng)人力資源戰(zhàn)略重構(gòu)....................................................................113
　變革的內(nèi)容：步驟、活動(dòng)方式和結(jié)果........................................................113
　切實(shí)落實(shí)人力資源戰(zhàn)略重構(gòu)的措施............................................................121
　總結(jié)：開(kāi)展人力資源戰(zhàn)略重構(gòu)的過(guò)程........................................................129
第二篇：人力資源戰(zhàn)略重構(gòu)實(shí)戰(zhàn)：案例分析.............................................131
　案例分析概要................................................................................................132
第9章　偉創(chuàng)力：從零做起，構(gòu)建戰(zhàn)略型人力資源管理組織....................134
　第一階段：商業(yè)背景....................................................................................134
　第二階段：確定關(guān)鍵的組織能力................................................................136
　第三階段：人力資源設(shè)計(jì)——發(fā)展人力資源組織、人力資源實(shí)踐，發(fā)掘
　　　　　　人力資源管理工作的人才........................................................137
　第四階段：責(zé)任歸屬和變革的長(zhǎng)效機(jī)制....................................................142
　后續(xù)步驟........................................................................................................142
第10章　輝瑞：做小、創(chuàng)優(yōu)、提速..............................................................143
　第一階段：商業(yè)背景....................................................................................143
　計(jì)劃................................................................................................................145
　第二階段：商業(yè)成果....................................................................................148
　第三階段（一）：工作分類(lèi).........................................................................148
　第三階段（二）：組織工作.........................................................................150
　第三階段（三）：人才等式.........................................................................153
　第四階段：執(zhí)行............................................................................................154
　后續(xù)措施........................................................................................................154
　經(jīng)驗(yàn)總結(jié)........................................................................................................155
第11章　英特爾：策略性向戰(zhàn)略性人力資源管理的轉(zhuǎn)型..........................156
　第一階段：歷史和商業(yè)背景........................................................................156
　第二階段：預(yù)期的成果................................................................................159
　第三階段：人力資源戰(zhàn)略重構(gòu)....................................................................160
　第四階段：執(zhí)行和責(zé)任歸屬........................................................................164
　后續(xù)措施........................................................................................................164
第12章　武田制藥：快速發(fā)展子公司帶來(lái)的新契機(jī)..................................166
　第一階段：商業(yè)背景....................................................................................166
　第二階段：成果............................................................................................167
　第三階段：人力資源戰(zhàn)略重構(gòu)....................................................................169
　第四階段：責(zé)任歸屬和及時(shí)溝通................................................................171
　后續(xù)措施........................................................................................................171