Chapter 1 求職 Unit 1 描述理想職業(yè) Describing Your Ideal Career / 4 Unit 2 履歷表與求職信 Résumé and Cover Letter / 8 Unit 3 安排面試 Scheduling Interviews / 12 Unit 4 準(zhǔn)備面試 Interview Preparation / 16 Chapter 2 面試 Unit 1 自我介紹 Introducing Yourself / 24 Unit 2 學(xué)術(shù)經(jīng)驗(yàn) Academic Activities / 28 Unit 3 工作經(jīng)驗(yàn) Work Experience / 32 Unit 4 個(gè)人優(yōu)勢(shì) Personal Strengths / 37 Unit 5 應(yīng)征職位的原因 Reasons for Applying for a Position / 41 Unit 6 工作期待以及職業(yè)規(guī)劃 Job Expectations and Career Plans / 45 Unit 7 職場(chǎng)環(huán)境適應(yīng) Adapting to the Workplace / 49 Unit 8 常見面試問題 Frequently Asked Interview Questions / 53 Chapter 3 電話技巧 Unit 1 電話前準(zhǔn)備 Preparing a Phone Call / 60 Unit 2 撥打與接聽 Making and Receiving Calls / 64 Unit 3 電話留言 Taking and Leaving Messages / 68 Unit 4 電話詢問 Making Inquiries / 72 Unit 5 下訂單 Placing an Order / 76 Unit 6 投訴、道歉與解決辦法 Complaints, Apologies, and Solutions / 80 Chapter 4 安排會(huì)議 Unit 1 邀請(qǐng)與回應(yīng) Requesting Attendance and Responding / 88 Unit 2 變更會(huì)議時(shí)間 Rescheduling Arrangements / 92 Unit 3 謝絕參加 Declining a Request for Attendance / 96 Chapter 5 出差 Unit 1 出差、訣竅與乘機(jī)規(guī)范 Business Travel, Tips, and Flight Regulations / 104 Unit 2 出差規(guī)劃 Travel Arrangements / 108 Unit 3 確認(rèn)行程 Confirming Itineraries / 112 Unit 4 入關(guān)與抵達(dá) Check-in and Arrivals / 116 Chapter 6 社交 Unit 1 迎賓與自我介紹 Welcoming Guests and Introductions / 124 Unit 2 閑聊 Small Talk / 129 Unit 3 休閑愛好 Leisure and Interests / 134 Unit 4 邀請(qǐng)致詞 An Invitation to Speak / 138 Unit 5 結(jié)束美好的一晚 Calling It a Night / 142 Unit 6 表達(dá)感謝 Expressing Gratitude / 146 Chapter 7 舉辦會(huì)議 Unit 1 開始會(huì)議 Starting / 154 Unit 2 表達(dá)意見 Expressing Opinions / 158 Unit 3 贊成與反對(duì) Agreeing and Disagreeing / 162 Unit 4 提出、接受與拒絕建議 Making, Accepting and Rejecting Suggestions / 167 Unit 5 厘清說話內(nèi)容 Clarifying What Was Said / 171 Unit 6 保持不偏題 Staying on Track / 176 Unit 7 決議與結(jié)束 Making Decisions and Winding Up / 180 Unit 8 電話會(huì)議 Teleconferencing / 184 Chapter 8 簡(jiǎn)報(bào) Unit 1 準(zhǔn)備簡(jiǎn)報(bào) Preparing a Presentation / 192 Unit 2 發(fā)表簡(jiǎn)報(bào) Making a Presentation / 196 Unit 3 描述趨勢(shì)與圖表 Describing Trends and Graphics / 200 Chapter 9 談判 Unit 1 準(zhǔn)備談判 Preparing to Negotiate / 208 Unit 2 談判 Negotiating / 212 Unit 3 處理談判破裂與結(jié)束交易 Handling Breakdowns and Closing the Deal / 216 Chapter 10 人力資源 Unit 1 升遷與加薪 Promotions and Pay Raises / 224 Unit 2 請(qǐng)假與加班 Taking Leave and Working Overtime / 229 Unit 3 調(diào)部門與外派 Transferring to an Overseas Branch / 234 Unit 4 資遣與裁員 Laying Off and Cutting Back / 239 Unit 5 辭職與退休 Resigning and Retiring / 244