實用商務英語寫作情景100+

目錄
Part One 寫作概述
Chapter 1 商務英語信函的分類、結構和寫作原則.............................2
1. 商務英語信函基本分類 Basic Categories of Business English Writing.....2
2. 商務英語信函結構 Structure of Business English Writing............3
3. 商務英語信函寫作原則 Principles of Business English Writing...............4
Chapter 2 商務英語信函格式.....................................................6
Part Two 業(yè)務信函
Chapter 1 資信調查.............................................8
1. 資信調查函 Credit Information Inquiry Letter................8
2. 查詢新客戶資信信息
Consulting New Customer's Credit Information...................10
3. 帶附表的資信調查函
Credit Information Inquiry Letter with Attachment..................13
4. 資信調查有利回函 Favorable Letter of Credit Information........15
5. 資信調查不利回函
Unfavorable Letter of Credit Information.......................16
6. 為無法提供確切意見而致歉
Apologizing for Being Unable to Provide Precise Information.......18
7. 請求老客戶作為資信證人
Asking for Credit Certificate from Old Customers...............19
8. 要求對方提供資信信息 Asking for Credit Information............20
9. 同意資信調查請求
Accepting the Credit Information Inquiry Request...............22
實用表達Useful Expressions.................................23
Chapter 2 前期準備..........................................................28
1. 咨詢產品信息 Consulting Product Information....................28
2. 發(fā)送產品目錄 Sending Product Catalog..............................30
3. 表達建立業(yè)務關系的意愿
Expressing Wishes for Establishing Business Relations................32
4. 接受建立業(yè)務關系
Accepting the Establishment of Business Relations............................33
實用表達Useful Expressions...............................................35
Chapter 3 商務關系..........................................................40
1. 建立商務關系 Establishing Business Relations.........................40
2. 與過去有貿易往來的公司恢復聯(lián)系
Resuming Relations with Old Customers.................................42
3. 尋求合作伙伴 Seeking for Business Partners.........................44
4. 聯(lián)系進口商或出口商
Contacting Importers or Exporters.............................46
實用表達Useful Expressions............................47
Chapter 4 業(yè)務接觸.....................................................53
1. 索取樣品 Asking for Samples..............................53
2. 同意代理申請 Accepting the Agency Application...............55
3. 請求試銷 Asking for Trial Sales.............................57
實用表達Useful Expressions...................................58
Chapter 5 價格談判......................................................62
1. 買方詢盤 Buyer’s Inquiry...................................62
2. 賣方發(fā)盤 Seller’s Offer...........................................64
3. 買方還盤 Buyer’s Counter Offer..............................66
4. 接受發(fā)盤 Accepting the Offer................................68
5. 拒絕發(fā)盤 Declining the Offer.............................70
6. 接受還盤 Accepting the Counter Offer............................72
7. 拒絕還盤 Declining the Counter Offer........................74
實用表達Useful Expressions.........................76
Chapter 6 價格變動.............................................81
1. 折扣 Discount............................81
2. 漲價 Price Increase.............................83
3. 價目表 Price List.............................85
實用表達Useful Expressions.........................87
Chapter 7 訂貨與寄送樣品...............................90
1. 訂購 Ordering Goods...........................90
2. 送付樣品 Sending Samples..........................93
實用表達Useful Expressions............................95
Chapter 8 回復訂單.................................................99
1. 接受訂單 Accepting the Order.........................99
2. 拒絕訂單 Declining the Order....................102
3. 催促下單 Pressing for the Order........................105
4. 確認訂單 Confirming the Order.........................108
實用表達Useful Expressions..............................110
Chapter 9 合同契約.........................................113
1. 購貨合同 Purchase Contract..........................113
2. 售貨確認書 Sales Confirmation..........................120
3. 國際貨物運輸合同 Contract of International Transportation of Goods......122
4. 代理合同 Agency Contract........................................125
實用表達Useful Expressions.............................128
Chapter 10 付款事宜...............................................132
1. 付款條款 Payment Terms............................132
2. 開立匯票 Drawing a Draft.....................................134
3. 告知匯票要求 Notification of Bill Requirements..................135
4. 建議變更匯票 Proposing Bill Changes.........................136
5. 催促付款 Pressing for Payment......................................137
實用表達Useful Expressions..........................................142
Chapter 11 開立信用證................................................145
1. 催開信用證 Pressing for L/C.............................145
2. 告知已開信用證 Notification of the Opened L/C......................147
3. 信用證修改與展期 Amending and Expanding L/C..............149
實用表達Useful Expressions....................................152
Chapter 12 發(fā)貨與包裝...........................................154
1. 發(fā)貨時間 Delivery Date..........................................154
2. 嘜頭要求 Shipping Mark Requirements.........................156
3. 包裝要求 Packing Requirements.............................158
4. 裝貨單 Packing List....................................159
實用表達Useful Expressions.............................162
Chapter 13 貨物運送...........................................166
1. 裝運申請 Application for Shipment..........................166
2. 告知已裝運 Notification of Ready Shipment and Delivery..........168
3. 告知貨物發(fā)運 Notification of Product Shipment.................170
4. 告知貨物抵達 Notification of Product Arrival...............173
實用表達Useful Expressions..............................174
Chapter 14 運送失誤...........................................179
1. 投訴延誤裝運 Complaint for Shipment Delay..................179
2. 為延誤裝運致歉 Apologizing for Shipment Delay..................181
3. 告知貨品抵達并郵寄支票
Notification of Goods Arrival and Sending Cheque..................183
實用表達Useful Expressions......................................184
Chapter 15 投訴與索賠原因.................................186
1. 投訴貨物質量欠佳 Complaint for Poor Quality..............186
2. 投訴產品數(shù)量不足 Complaint for Shortage....................188
3. 投訴單據(jù)有誤 Complaint for Invoice Mistake............190
4. 投訴包裝不良 Complaint for Poor Packaging..................192
5. 投訴收到的貨物與訂單不符 Complaint for Wrong Items........................194
6. 投訴交貨時間延誤 Complaint for Delivery Delay..................196
實用表達Useful Expressions.....................................198
Chapter 16 投訴與索賠結果........................................202
1. 為送錯商品致歉 Apologizing for Wrong Delivery...................202
2. 為質量問題致歉 Apologizing for Quality Problem..................204
3. 表示愿意調查 Expressing the Will for Investigation............206
4. 調解客戶退貨 Managing Customer for Returning Products.....................207
5. 拒絕理賠 Declining Claims.................................209
6. 告知替代品運送 Notification of the Sending of Replacement.......211
7. 表示愿意擔責 Taking Responsibility for Claims...................213
8. 調解客戶 Dealing with Customers.............................215
9. 改善服務 Improving Service.............................217
實用表達Useful Expressions...............218
Chapter 17 保險...............222
1. 要求保險 Asking for Insurance........................222
2. 介紹承保范圍 Introducing Coverage........................224
3. 接受保險 Accepting Insurance............................226
實用表達Useful Expressions............................227
Chapter 18 促銷..........232
1. 廣告海報 Advertisement Poster.............................232
2. 報紙廣告 Newspaper Advertisement..........................240
3. 宣傳冊 Brochure...................................242
4. 產品推薦 Product Recommendation........................248
5. 產品描述 Product Description..........................258
實用表達Useful Expressions......................260
Part Three辦公文書
Chapter 1 便條.................................................266
1. 收據(jù) Receipt....................................266
2. 欠條 Credit Note................................268
3. 留言 Message....................................270
4. 請假條 Note for Leave....................................273
實用表達Useful Expressions..................................276
Chapter 2 通知.....................................................278
1. 會議通知 Meeting Notice............................278
2. 歡迎新員工通知 Notice for Greeting New Colleagues...............282
3. 放假通知 Holiday Notice....................................284
4. 開業(yè)通知 Business Opening Notice......................287
實用表達Useful Expressions................................290
Chapter 3 會議公文......................................................293
1. 會議邀請 Meeting Invitation................................293
2. 會議議程 Meeting Agenda.......................................299
3. 會議記錄 Meeting Record..........................................303
實用表達Useful Expressions..................................306
Chapter 4 其他辦公文書....................................................309
1. 備忘 Memo.............................................309
2. 電子郵件 E-mail.........................................311
3. 報告 Report.................................................314
4. 人事調動函 Personnel Transfer Letter............................316
5. 建議書 Proposal...............................................318
實用表達Useful Expressions......................................320
Part Four交際信函
Chapter 1 求職招聘........................................324
1. 簡歷 Resume....................................324
2. 求職信 Application Letter............................327
3. 推薦信 Recommendation Letter.........................331
4. 解聘信 Dismissal Letter...............................333
實用表達Useful Expressions...............................335
Chapter 2 人際交流..........................................338
1. 邀請與約見 Invitation..............................338
2. 祝賀 Congratulations..........................340
3. 感謝與道歉 Gratitude and Apology..................343
4. 哀悼 Condolence...................................346
實用表達Useful Expressions.............................347
Chapter 3 預訂.........................................350
1. 預訂房間 Reserving a Room..................350
2. 預訂機票 Reserving a Flight........................352
3. 預訂晚宴 Reserving a Banquet.........................354
實用表達Useful Expressions........................................357