商務英語電郵寫作實戰(zhàn)

Chapter 1 電子郵件寫作入門
Chapter 2 外貿往來郵件
Module 1 Establishing Business Relations
Module 2 Enquiries and Replies
Module 3 Offers and Counter-offers
Module 4 Orders and Contracts
Module 5 Payments
Module 6 Packing and Shipment
Module 7 Insurance
Module 8 Complaints and Claims
Chapter 3 社交商務郵件
Module 1 Invitation Letters
Module 2 Congratulation Letters
Module 3 Thank-you Letters
Chapter 4 公司內部往來郵件
Module 1 Notices
Module 2 Suggestion Letters
Module 3 Meetings
Module 4 Recruitment Ads & Application Letters
商務英語電郵寫作參考答案